Voted " BEST STAIRLIFT WARRANTY " (RetirementLiving, 2022)
7
costly mistakes we see people make when choosing a stairlift for their home.
Stairs may be an obstacle, but most people want to stay in the place they love. So how to make it work? Here is how ... Start by minimizing the biggest hazard in the home – the stairs.
The best way to avoid costly mistakes, is to arrange for a FREE, no obligation home visit, so that your local representative can accurately measure your staircase, discuss the options available to you. He will then prepare an accurate price quotation.
Buying a stairlift is a major investment for anyone. It is a major decision at any time.
In over 200 installations of stairlifts across the MENA region, we have seen our fair share of costly miscalculations families are prone to make inadvertently when choosing a stairlift.
These mistakes are often avoidable.
Let’s start with the biggest…
#1- Underestimating the dangers of staircases.
Statistics show that over 100,000 elderly people each year require medical treatment following a stair-related accident.
The Royal Society for the Prevention of Accidents (RoSPA) reports that over
Further studies show people over the age of 75 are as much as five times more likely than younger people to experience a stair-related injury.
#2- Doing it yourself saves money? WRONG!
The web offers a sea of information about stairlifts.
You will need help putting things into perspective, and finding the right solution for your family.
You can do this during a home visit by a local representative from the supplier, to evaluate your staircase and the correct configuration that would best suits your family needs.
You will see why in a moment. Keep reading…
#3- Not demanding a perfect fit, and nothing less.
Curved stairlifts are custom made to fit your staircase perfectly.
A perfect fit ensures that, even on narrow staircases, there is enough space left for normal use of the staircase by other residents.
It also means that you will be able to get on and off your stairlift safely.
Using a 4D PhotoSurvey system ensures a perfect fit for your stairlifts.
It also enables you to see on a screen how your stairlift will look before you place your order.
But most importantly, it means that your stairlift will have a PERFECT fit, or your money back- 100%
#4. Not asking for a Life Time Warranty option
MOST stairlifts will already come with a basic 12 months months standard warranty, while better stairlifts come with 36 months standard warranty.
Adding an extended LIFETIME WARRANTY gives you a complete peace of mind.
It takes care of the most critical parts of your stairlift, and protects you against defect in materials and workmanship, for the lifetime of the stairlift.
That is how you get the most value for your money!
#5-Making an Economical Choice is not always best.
To make sure you are looking at a quality product from a reputable supplier, look for quality marks such as the British Health Care Trades Association (BHTA), ISO and TUV badges.
In addition, making sure that your stairlift meets European Standards (EN 81-40:2008).
This means you can be assured it meets the highest European safety criteria.
Choosing a top 5 supplier, a leader amongst European manufacturers, that produces excellent, high-quality stairlifts.
This means your stairlift will be safe and reliable.
A stairlift that requires a control button to be pressed will offer less practical value for someone suffering from arthritis than a stairlift with a joystick or attendant control.
#6- Missing out on the most important factor in your decision.
One of the most important factor of your decision when choosing your stairlift, is support and service.
Ask to contact (even visit) past customers, in order to get feedback on the quality of the buying process and aftersales service.
You want to focus on how well the supplier performed against promises, and how smooth was the installation.
Comparing prices may not be indicative for you, as no two staircases are the same, and any two designs are not necessarily comparable.
An excellent supplier will even offer you to talk to other customers before you even ask!
#7- Forgetting to share your concerns with your sales representative.
There are many other aspects that may be of priority to you. Make a list, and ask your sales representative during the home visit.
It is your responsibility to make sure that the stairlift specifications meet your needs.
A good sales representative will have his own list to help you, which must include:
- Who is the main user and what is their level of mobility?
- Is knee function normal or impaired?
- What is the user weight and seated dimensions?
- The user ability level to operate the chair, and control hand (Left or right)?
- The correct choice of seating and safety belt.
- The color of the chair and rail that best match your home décor.
- …
So how do you avoid costly mistakes?
Here is how …
The best way to avoid costly mistakes, is to arrange for a FREE, no obligation home visit, so that your local representative can accurately measure your staircase, discuss the options available to you. He will then prepare an accurate price quotation.
We guarantee your stairlift will be a 100% perfect fit to your stairs or your money back.
There is no room for mistakes. We use a unique Handicare PhotoSurvey 4D system. This ensures 100% accurate measurements are taken every time.
Home Mobility is proud to provide a completely FREE, no-obligation home survey and assessment, to make sure all of your questions are answered and to make sure that your new stairlift is completely suitable for you and your stairs.
A certified technician will visit your home, assess your staircase and help you make the best choice for you.
In order to make sure that your new stairlift is a perfect fit the first time, all of our advisors use the unique Handicare PhotoSurvey 4D system.
This takes the manual work out of measuring your stairs and ensures 100% accurate measurements are taken every time.
Most other stairlift suppliers rely on manual surveys or outdated technology that allows for potential errors. This can delay your delivery and installation by weeks.
With PhotoSurvey 4D, you can rest assured that your new stairlift will be a perfect fit!
Choosing a Handicare stairlift from Home Mobility has never been so easy, thanks to PhotoSurvey 4D.
A Handicare stairlift is installed somewhere in the world every 15 minutes.
The best way to avoid costly mistakes, is to arrange for a FREE, no obligation home visit, so that your local representative can accurately measure your staircase, discuss the options available to you. He will then prepare an accurate price quotation.
"Handicare wins 2022 Award for Great Warranty*, so you have peace of mind once your stairlift is installed."
(www.RetirementLiving.com)
Your new stairlifts will already come with an amazing (sleep soundly at night) 36 months standard warranty*.
It guarantees you a priority response to your call, from a trained Handicare service partner. It also covers you for spare parts and labour if anything should go wrong during normal use.
Now, add our LIFETIME WARRANTY* package.
For complete peace of mind, the extended LIFETIME WARRANTY* takes care of the most critical parts of your stairlift, against defect in materials and workmanship.
Handicare parts are made to last over the liftetime of your stairlift, which means 10 years of normal service for an indoor stairlift. This is the design lifetime, and your stairlift may keep going well beyond.
An extended LIFETIME WARRANTY* takes care of all the critical parts- specifically, the motor, the rail and the gear box, beyond the standard warranty*.
Our stairlifts made a difference to millions of people!
Our stairlifts are synonymous with high quality: quality in terms of safety, innovation, comfort and design (CE).
This is our guarantee that all of our products meet the highest possible standards in terms of safety and quality.
We are part of a worldwide network of trusted partners providing local expertise for thousands of stairlift users.
All our products are tested and approved by worldwide independent inspection institutions such as TNO and Liftinstituut.
QUALITY ASSURED ( EN81-40)*
* EN 81-40:2008 – European standards- Safety rules for the construction and installation of lifts – Special lifts for the transport of persons and goods – Part 40: Stairlifts and inclined lifting platforms intended for persons with impaired mobility.
If you think a stairlift is too expensive, then you cannot afford the alternative. Get a stairlift today!
60% of accident-related deaths amongst the elderly are due to falls involving stairs *. Every year thousands of people look for a solution to the problems posed by staircases in their home.
*Royal Society for the Prevention of Accidents (RoSPA)
“We’re able to stay in our own home!”
“Thanks to the stairlift, I remain active and continue my daily activities safely.”
“The stairlift helps me to be a better grandfather!”
“The stairlift is a big help. With it we are able to keep living in our much-loved home. We can safely climb the stairs and all areas of our house are accessible to us again. I have regained my independence with it. “Does Margaret use the stairlift too? Of course! She always uses it to take the laundry basket upstairs.”
“I want the very best for my parents.”
“Thankfully they quickly made an appointment with a qualified Handicare dealer. It was good to see him take the time to answer all of their questions and even show them what it would look like on their staircase. Soon after the visit, the stairlift was installed and now my mum can go up and down the stairs safely again, which certainly helps me to sleep at night.”
Handicare is recognised by Feefo for offering an “outstanding” customer experience
(www.ageco.com)
In February this year, Handicare working with Age Co was recognised for consistently high customer ratings, and for outstanding stairlift reviews.
Handicare received Feefo Gold Trusted Service status.
The label of Feefo Gold Trusted Service is only awarded to businesses that gain a high standard of reviews and collect a high average rating for these genuine customer reviews of the stairlifts.
The best way to avoid costly mistakes, is to arrange for a FREE, no obligation home visit, so that your local representative can accurately measure your staircase, discuss the options available to you. He will then prepare an accurate price quotation.
We guarantee your stairlift will get you safely up and down the stairs.
“ I had never thought that a stairlift would be this easy to operate. I can safely use the stairs again!”
COMFORT
All of our stairlifts are fitted with a comfortable seat, armrests and a safety belt.
EASY-TO-USE
Ergonomic and intuitive to use, the joystick smoothly operates the stairlift.
CUSTOMISED
Each stairlift rail is designed and manufactured specifically to fit your
staircase, ensuring a tight fit to maximise space for other stair users.
Over 60% of accident-related deaths amongst the elderly are due to falls involving stairs or steps.
(The Royal Society for the Prevention of Accidents (RoSPA)
The best way to avoid costly mistakes, is to arrange for a FREE, no obligation home visit, so that your local representative can accurately measure your staircase, discuss the options available to you. He will then prepare an accurate price quotation.
How to Buy a Stairlift.
STEP 1: Free Home Assessment
Home Mobility offers you a completely free, no-obligation home survey and assessment. By visiting your home, we answer all your questions make sure you get the stairlift that fits your staircase.
STEP 2: Staircase Measurements
To make sure that your new stairlift is a perfect fit for your stairs, we use a unique 4D electronic survey system. This takes the manual work out of surveying your stairs, ensuring that the measurements are taken accurately and quickly.
STEP 3: Price Quotation
Once your needs identified and your staircase surveyed, we will present you with a “no obligation” quotation.
STEP 4: Installation
Once ordered, and depending on your stairlift requirement, your stairlift will be installed as soon as it’s shipped into your country of residence. Once we have a delivery date, we will arrange a convenient time to come along and fit your new stairlift.
Stay Independent in your own Home
Home Mobility Stairlifts restore freedom in the home safely. Our Stairlifts are a great value solution to help people with limited mobility to remain independent in their own home.
Straight stairlifts tracks can only travel in straight lines, they cannot turn a corner or go around a bend.
Curved stairlift tracks that are specifically designed to suit staircases that have at least one bend.
Outdoor stairlifts are weatherproofed stairlifts.
The best way to avoid costly mistakes, is to arrange for a FREE, no obligation home visit, so that your local representative can accurately measure your staircase, discuss the options available to you. He will then prepare an accurate price quotation.
Frequently Asked Questions
Most frequent questions and answers
What is a stairlift?
A stairlift consists of a rail, a chassis with power unit and a seat. The track is mounted safely on the steps and NOT the handrail. The seat is mounted on the chassis. While in use the stairlift moves the seat up and down along the rail. The rail is custom made to follow the shape of your staircase, and the chair is operated by batteries, that are automatically recharged at the start and end of the rail.
What is the delivery time ?
Our stairlifts are customised to fit your home’s staircase, so manufacturing lead times are longer than our standard straight
stairlifts. However, we understand the need to keep you safe within your home. As one of the world’s leading manufacturers of stairlifts we have modern and optimised planning and production processes, which is why you can count on short delivery times.
Can a stairlift be installed on my staircase?
Handicare offers a wide selection of stairlifts for straight and curved stairs. With a variety of lift models we are able to provide a suitable solution for each setting regardless of whether the stairs are narrow, steep, curved or long. Handicare always has a fitting solution for your staircase.
What is the maximum user weight ?
Our stairlifts can accomodate user weights up to 136Kg, while the seat width and height can be adapted to fit the user dimensions.
What is the price of a stairlift?
Since every stairlift is customised, The price varies in regards to the stairlift configuration. However, we offer a number of solutions to work with every budget.
What happens to stairlift during a power cut?
A power failure is no reason to worry. Your stairlift will use its batteries to remain operational and can still be used for at least 10 rides up and down the stairs.
How long to install a stairlift?
Our stairlifts are pre-assembled in the factory in such a way that the installation time in your home is reduced. Therefore, a Handicare stairlift can usually be installed in a few hours
Will the stairlift match my décor ?
We will do our best to find the perfect match between the stairlift and your décor. Handicare offers you a choice of a number of seat and upholstery colours that have been selected to coordinate with most interior colours.
By choosing a Home Mobility Stairlift , you are benefiting from years of experience installing safe, reliable and simple to use stairlift solutions. On offer is a wide range of Stairlifts from reputed world leading brands, offering an array of styles and options of Straight Stairlifts and Curved Stairlifts for indoor and outdoor use
The best way to avoid costly mistakes, is to arrange for a FREE, no obligation home visit, so that your local representative can accurately measure your staircase, discuss the options available to you. He will then prepare an accurate price quotation.