Customers reviews
4.9/5
Amman | Beirut| Dubai | West Africa
What customers have to say!
استمع إلى ما يقوله عملاؤنا
It was difficult for us to go up the stairs and our house is not equipped for elevator. It was very easy to install the stairlift. EXCELLENT experience, excellent service and good job. Thank you guys !
صعُب بالنسبة لنا صعود السلالم، ومنزلنا غير مجهز بمصعد. لكن تم تركيب مصعد الدرج بسهولة بالغة. أصبح من السهل جدًا علينا عدم القلق بشأن السلالم.
نمنح هذه التجربة تقييم 5 نجوم، تجربة ممتازة، وخدمة ممتازة، وأداء جيد للغاية. نشكركم من القلب!
Salem Saikali
Kfarmechki, Lebanon
5.0
5/5
The installation of the stairlift has been a remarkable addition for us. It's an essential safety measure for us due to our age, ensuring we avoid any potential accidents on the stairs.
The installation process was impressively quick. The battery-powered system copes perfectly with the electricity issues in Lebanon.
The service provided was flawless and highly professional.
If there's one minor observation, it's that the lift operates a bit slowly, taking approximately 1 minute for each ascent or descent.
Thank you!
تركيب مصعد الدرج كان إضافة رائعة بالنسبة لنا. إنه إجراء ضروري لضمان سلامتنا، خصوصًا نظرًا لعمرنا، مما يضمن تجنب أي حوادث محتملة على السلالم.
عملية التركيب سريعة بشكل ملحوظ ولم تترك أي أضرار أو فوضى في منزلنا. اخترنا نظام تشغيل بالبطارية بسبب مشاكل الكهرباء في لبنان، والأمور تسير بسلاسة بفضله.
نحن مسرورون بتركيب مصعد الدرج ونستمتع حقًا بالراحة التي يوفرها. معدل رضائنا هو 5 نجوم. الخدمة التي تم تقديمها كانت مثالية واحترافية بالكامل.
إذا كان هناك لاحظة صغيرة، فإن المصعد يعمل ببطء بعض الشيء، حيث يستغرق حوالي دقيقة واحدة للصعود أو النزول. ومع ذلك، يوفر مستوى عالٍ من السلامة يفوق هذا الازعاج الصغير.
نود أن نعبر عن امتناننا على هذه الهدية القيمة من المصعد الدرجي. شكرًا لكم.
Lina and Samih Talih
Jdeideh chouf, Lebanon
5.0
5/5
Our straight stairlift saved my mom's knee. It was very easy and quick to install despite our staircase being very steep, with uneven steps. My my mom has a knee problem so a stairlift was the only thing that solved our problem. The engineers were very professional and solved our problem easily. Having the stairlift made our life much easier. The after-sale service is excellent. They respond quickly to any problem or question we have.
مصعد الدرج المستقيم أنقذ ركبة أمي. كان من السهل جدًا وسريعًا تركيبه على الرغم من أن السلالم لدينا كانت حادة للغاية، مع درجات غير متساوية. ركبة أمي تسببت لها في مشكلة ، لذلك كان مصعد الدرج هو الشيء الوحيد الذي حل مشكلتنا. كان المهندسون محترفين جدًا وقاموا بحل مشكلتنا بسهولة. إن وجود مصعد الدرج جعل حياتنا أسهل بكثير. الخدمة بعد البيع ممتازة. إنهم يستجيبون بسرعة لأي مشكلة أو سؤال لدينا
Lara Abu Ghazaleh
Amman, Jordan
5.0
5/5
Our Stairlift was the best, easiest solution for us. My mother is 83 years old and leaving the house was a challenge for her because she needs to climb 10 steps up and down. It was a straight-forward, well-planned installation. Half a day’s work and it was ready to use. Basically, my mother is more confident & encouraged to go out, which is great for her moral and social life. The stairlift not only solved a problem of mobility to my mother, it had an overall positive impact on her psychologically as she became more outgoing.
Thank you for supplying practical solutions for an easier life!
Rana Nasser
Amman, Jordan
5.0
5/5
Le monte- escalier Handicare a littéralement changé ma vie. En effet, c’était le seul moyen de retrouver un semblant de vie normale et de pouvoir se déplacer d’un étage à l’autre. Il a été installé en un temps record et professionnellement malgré le fait d’avoir du marbre au sol et une rampe en bois. De plus, il se trouve avoir un angle à 90° et un autre à 180° et est assez long mais cela n’a posé aucun problème. Il ne prend que peu de place ce qui n’entrave pas l’utilisation normale de l’escalier et bizarrement ne gâche pas le décor !
L’équipe de Home Mobility a toujours été d’une grande aide et écoute surtout pour trouver des solutions pour faciliter le déplacement et la mobilité. Il n’y a, avec eux, jamais de soucis mais toujours des solutions.
Geneviève Abou Chedid
Bsous, Lebanon
5.0
5/5
Our Handicare Stairlift has allowed seamless access for my parents between our two floors.
The installation was professionally done and was completed in less than one day.
Sales and after sales service from home mobility was excellent
Overall satisfaction is 5
P.T.
Chemlan, Lebanon
4.9
4.9/5
We installed our Handicare stairlift for my mother who was suffering from repeated incidents to her leg and shoulder. She had a growing a phobia of the stairs and the stairlift was the perfect re-assuring solution for her. It gave her comfort and security, and above all, it gave her mobility as she was able to move from floor to floor with confidence at home.
The Home Mobility representative has been a fantastic partner in this process. He was quick to pick up on my urgency and came to inspect the location and explain our options that same night. He was extremely patient and professional with our non-stop questions, and he was able to bring his team and finish the installation within a few days.
We are grateful for a speedy and professional response and to stairlift’s amazing technology.
I sleep a little better at night knowing that my parents have the security they need.
Thank you!
Dara Alayed
Amman, Jordan
5.0
5/5
Our Handicare curved Stairlift was the best solution because we did not have to break and cut anything for the installation of the stairlift. The installation is easy and, a 1-day process. It helps us move our patients to the first floor without effort. We can receive all types of patients regardless of the disability or level of activity.
satisfaction 4.9
T.C, Elimed
Achrafieh, Lebanon
4.9
4.9/5
The problem was how to reach the top floor easily? A Stairlift facilitates this obstacle in a very practical way and it became very easy. It was the best solution because it doesn't need large space- as the lift for example, and it does not need to much maintenance or any other costly spare parts. It is installed easily without any damage. In general, it is the ideal solution for the old persons to move from one floor to another.
We have rated after many years of usage 5 stars because it is really worth it.
Abdel Bari Darwish
Amman, Jordan
5.0
5/5
After breaking my leg, I was not able to return upstairs to my bedroom and I felt confined to living in the main area of the house. The stairlift is the perfect solution as it fits nicely in the staircase and will help us as we get older. This means we don’t have to think about moving house in the future.
Ayman was great, he came in for a site visit, took measurements and gave us an offer after discussing our requirements. It was a simple and quick process.
5 stars
Sarah Allul
Amman, Jordan
5.0
5/5